Question

Required: Using the accompanying explanations of each IT strategic role, suggest the appropriate IT strategic role (automate, Informate or transform) for the following types of IT Investments. (If more than one strategic role applies to a particular Investment, select the appropriate option from the dropdown choice that represents both possible roles.) IT Strategic Role automate IT Investment Digital health records Google Maps that recommend hotels and restaurants along a trip path Customer relationship management software Supply chain management software informate informate informate Enterprise systems informate automate Airline filight reservations systems PayPal Amazon.com product recommendation on your homepage eBay Course and teacher evaluations conducted online for the first time (instead of on paper) Payroll produced by computer OOOOOO automate transform informate or transform informate or transform automate

Answer 1

Answer-

	IT Investment	IT Strategic Role
a.	Digital health records	automate
b.	Google Maps that recommend hotels and restaurants along a trip path	transform
c.	Customer relationship management software	informate
d.	Supply chain management software	informate
e.	Enterprise Systems	automate
f.	Airline flight reservations systems	informate
g.	PayPal	transform
h.	Amazon.com product recommendation on your homepage	transform
i.	eBay	informate or transform
j.	Course and teacher evaluations conducted online for the first time (instead of on paper)	automate
k.	Payroll produced by computer	automate

Note:-

Automate refers to decrease in number of workers or system replace the human being.

Informate refers to transfer of information to the top hierarchy or with lower hierarchy.

Transform refers to the rearrangement of business strategy and communication.

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