Question

Wendy's restaurant has been recognized for having the fastest average service time among fast food restaurants. In a be...

Wendy's restaurant has been recognized for having the fastest average service time among fast food restaurants. In a benchmark study, Wendy's average service time of 2.2 minutes was less than those of Burger King, Chick-fil-A, Krystal, McDonald's, Taco Bell, and Taco John's (QSR Magazine website, December 2014). Assume that the service time for Wendy's has an exponential distribution.

a. What is the probability that a service time is less than or equal to one minute (to 4 decimals)?

b. What is the probability that a service time is between 30 seconds and one minute (to 4 decimals)?

c. Suppose a manager of a Wendy's is considering instituting a policy such that if the time it takes to serve you exceeds five minutes, your food is free. What is the probability that you will get your food for free (to 4 decimals)?

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Answer #1
Concepts and reason

Exponential distribution: It is explains about the time between events or distance between two random events are termed as the exponential distribution. Moreover, the occurrence of the events is continuous and independent. Also, the average rate is constant.

Fundamentals

Let X be the continuous random variable with the parameter . Then, the probability density function X is,

J
$(x)={desh
x>0
o
elsewhere

The expected value of random variable X is given as,

انج

The cumulative distribution function of X is,

P(X 5x)=1-€ *

Lack on memory property:

P(X>a+t|X >t)=P(X >a) wheret>O anda >0

The probabilities under different conditions can be obtained using the formula given below:

Formula for finding the value of P(X > x)=1- P(X 5x)
.

Formula for finding the value of Plas X <b)=P(X <b)- P(x sa)
.

(a)

The probability that a service time is less than or equal to one minute is obtained as shown below:

Let the random variable X denotes the service time and it is exponentially distributed with parameter.

From the information, the average service time is 2.2 minutes. If X follows exponential distribution with parameter , then mean is .

The parameter is,

1 = minute

The distribution is,

elsewhere

The required probability is,

P(X s1)=1-e (22)
=1-045
=1-0.6347
= 0.3653

(b)

The probability that a service time is between 30 seconds and one minute is obtained as shown below:

Let the random variable X denotes the service time and it is exponentially distributed with parameter.

From the information, the average service time is 2.2 minutes. The service time is 30 seconds or 0.5 minutes and 1 minute.

The required probability is,

P(0.5< X <1)=P(X <1)-P(X <0.5)
=e 023-e-045
= 0.7967 -0.6347

= 0.162

(c)

The probability if the time to serve exceeds five minutes is,

P(X >5)=1-P(X <5)
=1-61-ef)
se 2.27
= 0.1033

Ans: Part a

The probability that a service time is less than or equal to one minute is 0.3653.

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