Question

1. It is the responsibility of the _____ workstation to contact the patient about an Action Note prior to pick-up.

a. Verification

b. Production

c. Pick-up

d. Drop-off

2. Which type of medication is placed in the ear?

a. Suspensions

b. Otic preparations

c. Elixirs

d. Ophthalmic preparations

3. The medication stock bottle contains an NDC number that is how many digits?

a. 9

b. 11

c. 10

d. 12

4. Which of the following is NOT typically provided on a medication stock bottle:

a. Expiration date

b. Storage requirements

c. Medication strength

d. Directions for taking the medication

5. Electronic Action Notes automatically print in all, but which of the following cases:

a. Patient address was changed

b. Third Party rejection was edited to cash

c. Patient profile is missing a preferred contact number

d. Prescription is being partially filled

6. Which of the following items is NOT available on RxNet?

a. Pharmacy Workload Calendar

b. Employee Personnel Records

c. Pharmacy Operations Manual

d. State References

7. According to CVS policy, only a Pharmacist can handle this schedule (class) of medication:

a. Schedule IV (CIV)

b. Schedule III (CIII)

c. Schedule V (CV)

d. Schedule II (CII)

8. The _____ sticker, available on the top section of the prescription label, will indicate if the customer requested non-safety caps and if the customer will need to complete the Acknowledgement of CVS’s Notice of Policy Practices.

a. ReadyFill

b. Third Party Consultation Log

c. Auxiliary

d. Action Note

9. Which agency oversees the Poison Prevention Packaging Act?

a. Food and Drug Administration

b. Drug enforcement Agency

c. State Board of Pharmacy

d. Customer Product Safety Commission

10. Which type of medication is injected with a syringe?

a. Otic preparations

b. Sterile preparations

c. Suppositories

d. Ophthalmic preparations

11. When would we obtain a patient’s Acknowledgement that s/he received our Notice of Privacy Policies (NoPP)?

a. Whenever a patient receives a new prescription

b. When a prescription is transferred to another pharmacy

c. The first time a patient files a prescription at any CVS

d. Whenever a patient requests to speak with a pharmacist

12. Which agency licenses Pharmacy employees?

a. Customer Product Safety Commission

b. State Board of Pharmacy

c. Food and Drug Administration

d. Drug Enforcement Agency

13. It is the responsibility of the _____ workstation to review completed Action Notes and communicate any outstanding information to the customer.

a. Verification

b. Pick-up

c. Drop-off

d. Production

14. Which types of medication are applied directly to the skin?

a. Otic preparations

b. Suppositories

c. Suspensions

d. Ointments

15. Which of the following medication types are taken by mouth?

a. Otic preparations

b. Suppositories

c. Tablets

d. Ophthalmic preparations

Answer 1

ANS. 1. It is the responsibility of the production workstation to contact the patient about an Action Note prior to pick-up.

ANS. 2. Otic preparations are placed in the ear.

ANS. 3. The medication stock bottle contains an NDC number that is 11 digits.

ANS. 4. Directions for taking the medication is NOT typically provided on a medication stock bottle.

ANS. 6. Employee Personnel Records is not available on RxNet.

ANS. 7. According to CVS policy, only a Pharmacist can handle Schedule II (CII) of medication.

ANS. 8. The Auxillary sticker, available on the top section of the prescription label, will indicate if the customer requested non-safety caps and if the customer will need to complete the Acknowledgment of CVS' Notice of Privacy Practices.

ANS. 9. Customer Product Safety Commission oversees the Poison Prevention Packaging Act.

ANS. 10. Sterile preparations are taken with a syringe.

ANS. 11. When the first time a patient files a prescription at any CVS then we obtain a patient’s acknowledgment that she received our Notice of Privacy Policies (NoPP).

ANS. 12. State board of pharmacy agency licenses Pharmacy employees.

ANS. 13. Pick-up workstation responsibility is to review completed Action Notes and communicate any outstanding information to the customer.

ANS. 14. Ointments are directly applied to the skin.

ANS. 15. Tablets are taken by mouth.