Question

Using the three phases of the Donabedian model - structure, processes and outcome, match which of the following belongs under structure, processes and outcome.  There will be three examples to put under each phase. Explain why.  The choices are:

physicians office

wait times

increased staffing

OR

medication safety

medication check list

clinic

client satisfaction

concierge services bundle

Answer 1

Donabedian model is a conceptual model that provides framework for examining health services and it's quality . It has three phases :-

- structure means inputs like patients , trainings , equipments etc

- process means steps like treatment, nursing , coordination etc

- outcome means outputs like clinical outcomes , satisfaction etc

Physician office comes under structure

Wait time come under process

Increased staffing comes under structure

Medication safety comes under process

Medication check list comes under process

Clinic comes under Structure

Client satisfaction comes under outcome

Concierge services bundle comes under process .