Frequent fliers of a particular airline fly a random number of miles each year, having mean and standard deviation (in thousands of miles) of 23 and 11, respectively. As a promotional gimmick, the airline has decided to randomly select 20 of these fliers and give them, as a bonus, a check of $10 for each 1000 miles flown. Approximate the probability that the total amount paid out if a. Between $4500 and $5000 b. More than $5200.
Frequent fliers of a particular airline fly a random number of miles each year, having mean...
What happened on United flight 3411?What service expectations
do customers have of airlines such as United and How did these
expectations develop over time?
Thank You!
In early April 2017, United Airlines (United), one of the largest airlines in the world, found itself yet again in the middle of a service disaster this time for forcibly dragging a passenger off an overbooked flight. The incident was to become a wake-up call for United, forcing it to ask itself what to...