Question

a. Orientation phase e. Flexibilty b. Working phase f Silence c. Termination phase g. Empathy d. Feedback h. Active listening 9. Focusing solely on person in a nonjudgmental manner 10. Work on tasks identified in earlier phase, finding likes and dislikes 11. Being quietly present and patient does not feel pressure to share 12. Getting to know you phase and preparation for last phase 13. Reflecting back to a person to increase understanding and give directions 14. End the relationship in a therapeutic manner 15. Sensitivity and identification of feelings of another person 16. Communication is based on immediate situation instead of preconceived expectations

Answer 1

9.Flexibility is a way of being very lenient, and they don't judge others simply in a single way.

10.Working phase is a stage where the patients needs are met by the healthcare professionals, the likes and dislikes are identified by communicating

11.Silence  is an act of being quiet.When an individual is quite the other person hardly shares their needs or feelings

12.The first introduction or the first visit is called as the orientation phase ,right from this phase the planning is made how well the patient can be discharged

13.Feedback is a best way to give ones view on the experience and how it could be modified and altered for betterment.

14.The final stage where a relationship in the healthcare sector coming to an end is called as termination phase

15.Thinking and feeling the pain and emotions of others from their point of view is called as empathy

16.Active listening is a phase where people tends to establish communication in a way by reacting to immediate situations