Question

Amy Martin is a student who plans to attend approximately four professional events a year at her college. Each event necessitates a financial outlay of $100 to $200 for a new suit and accessories. After incurring a major hit to her savings for the first event, Amy developed a different approach. She buys the suit on credit the week before the event, wears it to the event, and returns it the next week to the store for a full refund on her charge card.

Share your thoughts about the scenario presented. What are the possible consequences of Amy's actions? What sort of policies could a store implement to discourage this type of behavior? Feel free to share a personal experience with the class.

Answer 1

According to the question Amy Martin buys the suit on the credit and after making use she used to return it the next week According to me this approach used by her is unethical because she is taking undue advantage of the return policy made for the benefit of the customers which is Dishonest and a kind of lying to the Seller Just because Martin cannot afford to have an financial outlay of $100 or $200 she cannot be Dishonest and cross the ethical line with the seller

Possible Consequences of Amy's Martin Action

• Store would bear the possible losses as the last burden goes to them.
• Dress once taken out from the packed boxes may not get that shine as it used to have earlier which may make it difficult to sell again.consumer of today's world can easily recognise such things
• As a person Ammy may feel guilty for what she did because the dishonesty she did may keep her in guilt
• The commission Agent who helped for selling the suit may feel stressed out and Demotivated.
• It is also Possible that Ammy Martin get encouragement to do such kind of activities on regular basis and crossing the ethical line becomes her habit.
• This kind of Habit will encourage other people to opt such kind of practices which can be a great loss. Policies could a store Implement to Discourage this type of Behaviour
• If such activities are happening on the regular basis company can follow a No return policy after sales.
• Company may start charging certain amount for the person who follow these kind of activities.
• Proper checking should be done before returning any clothes if the stores finds that undue advantage is taken then it should not be returned.
• For such kind of people like Amy Martin store can have various Scheme of Renting the clothes it would be a win-win situation for both.