Question

What does it mean when a customer returns a tie that is too tight? How do you minimize such returns?

Answer 1

When a customer returns a tie that is too tight, it means the products sold are not satisfactory in terms of fit and also the firm is offering very easy return policy.

Such type of returns can be minimized by making sure the customer tries the product before buying in order to be sure of the fit and also place some restrictions on the allowable returns ie specifying cases where returns are possible and where it is not, in order to minimize such types of returns.