Question

Management at Work

As the training and development manager at the Litter*Bit*Better Cat Litter Company, part of your job involves helping managers learn to become better leaders. You are thinking about starting a class titled “Power and Influence for Managers,” and you’ve been gathering some examples to use during the training session.

Select which type of power the manager is using in the following example.

Example	Type of Power Used
Verlie, a manager, came into your office last week to talk about increasing her budget. She regularly gives bonuses and small prizes when her employees meet their production goals.

Q2:

Select the type of influence principle that best describes each of the following examples.

Example	Type of Influence Principle
In the movie White Christmas, Phil Davis (Danny Kaye) gets what he wants by reminding Bob Wallace (Bing Crosby) that he saved his life during the war.

Answer 1

Select which type of power the manager is using in the following example.

Example	Type of Power Used	Explanation
Verlie, a manager, came into your office last week to talk about increasing her budget. She regularly gives bonuses and small prizes when her employees meet their production goals.	Reward power	According to French and Raven, there are five bases of power. Legitimate Reward Expert Referent Coercive Legitimate power comes from the position a manager holds Reward power is the result of the ability of an individual to compensate others financially or non-financially Expert power is based on the knowledge and skills of an individual. Referent power is based on the charisma of an individual. Coercive power is based on the perception that the individual will punish if one would not follow the rules.

The answer to Q 2:

Select the type of influence principle that best describes each of the following examples.

Example	Type of Influence Principle	Explanation
In the movie White Christmas, Phil Davis (Danny Kaye) gets what he wants by reminding Bob Wallace (Bing Crosby) that he saved his life during the war.	Reciprocity	There are six influencing principles. Reciprocity: In this principle, the individual influence someone by doing a favor to others in need. Consistency: It is the influencing principle where the influencer motivates others on the basis of their persistence in work lead to success. Social proof: According to this principle, influencer motivates the follower to act by showing the proof of another follower. Liking: This principle states that similarities in interests lead to an influence on the follower. Authority: This is the influence power related to the expertise in some area. Scarcity: The influencing principle that focuses on limited period offer to persuade the followers.