Question

Required

Agree with the following post by building upon their ideas or challenge their ideas and provide reasoning for the disagreement. when stated that Some restaurants use customer checks with pre-numbered sequence codes. Each food server uses these checks to write up customer orders. Food servers are told not to destroy any customer checks; if a mistake is made, they are to void that check and write a new one. All voided checks are to be turned in to the manager daily. How does this policy help the restaurant control cash receipts? Do you think there is a more efficient way to control cash receipts? Explain.

Post

The policy of turning in all voided checks to the manager daily would assist in controlling the cash receipts. This would ensure that all cash receipts can be accounted for and that an inventory can be done, as well as doing a reconciliation of the cash/credit card receipts. When the manager receives the voided cash receipts, they should review them to see what the reason was for the cash receipt to be voided. Being able to notice a pattern either from one employee or multiple, would assist not only the manager but the company in being able to circumvent any issues that this may be causing.
Depending on the size of the restaurant, different policies could be used when dealing with cash receipts. One option that could be used is having security footage of the areas when waitress/waiters would be processing the cash receipt for the customer. This would allow for any issue to be reviewed to see if there was any mishandling of cash receipts in any form. I would think that the footage would only be reviewed if there was any kind of indication from a customer that something is not looking right on the cash receipts, or if another employee raises suspicion to the management team. Another option would to use bags that are temper proof for the daily cash to go into (Lee, 2019)

Answer 1

The fact that all documents are pre numbered provides a means for accounting for their use and for detecting unrecorded transactions. Thus, a missing check indicates a meal for which a customer did not pay. Since each server has its own set of checks, it is easy to identify which server was responsible for that customer.

This policy may help to detect theft ( e.g. serving friends and not requiring them to pay for the meal, or pocketing the customer’s payment and destroying the check) because the reconciliation of all checks will reveal that one or more are missing.