Question

identify four processes at Doctor office or nursing homes site that enhance patient care, health care delivery, or health care management. These can be policies, daily routines, even informal things that you find happening at your site that improves patient care.

Answer 1

The daily routines or policies that are maintained in the hospitals are seem to be very usual but they are actually very important to provide patient care and also to develop health care management.

1. Hand washing : This seems to be very usual thing notified in Nurses station or doctors station.A separate area have been allotted in all the hospitals that is Hand washing area.This had a greatest impact on patient care.Handwashing is the basic best practices that was followed by all health care staff to ensure safety in providing care to the patients.

2. Data entry in the computers : Almost all the shift nurses seems to be wandering here and there , busy in treating the patients and also found them entering and recording the data in the computers.This helps in documented health care delivery.All the treatment and care provided during a particular shift helps in the health care management in terms of after care that is DRG billing and also reimbursement claims process.

3. Family followup session with physicians : Many of the physicians found to be speaking with their families, explaining the condition of the patient, about the results , treatment process and the prognosis.This is an example of effective health care delivery.Families develop trust over the treating physician and also the hospital system.

4. Continous staff education sessions : This actually develops the current day to day knowlege and the modern innovation and changes of health care that helps in effective health care delivery and management.