Question

Jack sat at his desk worried about an upcoming meeting with his boss. Would he still have his job at the end of the day? How had things gotten to this point?

Jack has served as the Supervisor of Shipping for a large online retailer for three years. When he first began this position, operations ran quite smoothly. However, after two years on the job, the company had experienced significant growth. Jack’s subordinates had grown from eight to twenty, reflecting the significant increase in packages being shipped. Slowly, turnover started to increase and shipping errors began to creep upwards. Moreover, the productivity of the department began to decrease. As the lone supervisor of the twenty employees in the Shipping Department, Jack knew that he would be held solely accountable for the escalating problems. Being a relatively new company that had grown rather quickly, the organization’s HR department did little more than handle payroll and benefits. Functions such as hiring, training, performance appraisal, and discipline were handled by the various departments. Trying to be proactive, Jack e-mailed his boss with several suggestions for improving the performance of his department.

Answer 1

From the given data! Page- Various problems encountered by the organization D High turnover of the employees 2) Shipping errors being high. 3) decrease in productivity. 4) Inefficient Human Resaire Department. 5) Human resource function such as higing , training, perfomance appraisal and disipline handled by: other departments and not Human resource Department Pt self. solution for this o solutions that I would suggest as follous :- - Human resource department ; Hrst of all this organization should have to get in an effective HR department in place which will, look into all. workforce plamming and work force development acH i Hes. > It Ps not core Sob of any managers to look - Into these activities.

Paze-2 I - HR being in place below would be the next set of activities they can look into :- 1 To reduce the turn over in a shipping company below stratagies need to be follow:- * Job analysis in any organi zation the core Job of HR is to find out what is the requirement on the organization first and then build the Job requirement accordingly. This being a shipping industry, HA will have to look into the Job roles like packing, storing and distributing etc and define the 3ob roles and responsibilities. * Recruitment and selection : once the sob analys is has been done, the next step would be to recourt and select the right person for the right sob.. HR will help with the Fuitial level of screening and sourcing and then can pass it on to the technical manager to have a final round. By doing this, both the HR and the manager gets to know if the candiate is a right fit or not.

y compensation : with the help of Bob analysis each fob role can be compensated accordingly, By compensating opghtly turnover would tend to I reduce. (2) In order to reduce the shipping errors being high belav stratagies can be looked into : * Traming : since the shipping organization has growing tremendously, the employees have to be up scaled accordingly. Technology stills and development has to be improved through training. 3) In order to look into decrease in productive a good perfomance apprásal system I has to be in place A performanc appraisal sy stem should : * set target for each employee and explain the Hey perforamce areas to be performed * communicate goals effectively. * proved feedback on performance on and OFF. * use statistical methods for me asur ment of - perfomance.

* Finally look into employee development and growth. By following all these above steps organization can improve its productivity, 4) Legal de quirements : * Finally the organization can look into equal employeement rights for men and women, * policies has to be brought in place which as agamat discominatim. a X please give a positive thump up, will you satisfy with this answer. wer.