Question completion Status: Herb Kelleher, CEO of Southwest Airlines, believes his company's success is attributable to:...
Hi can you help me this SOUTHWEST AIRLINES San Antonio lawyer, Herb Kelleher, founded Southwest Airlines in 1966 with one of his clients, Rollin King, at a bar in San Antonio. King came up with the idea of starting a low-fare airline and Kelleher liked it. They doodled a plan on a cocktail napkin and Kelleher put up of $10,000 of his own money to get it started. He is now worth more than 2.5 billion dollars. He fought competitors...
Six Sigma worked better at Motorola and General Electric than at 3M because: the Six Sigma principles work better for electrical products than for tapes and adhesives. GE and Motorola gave workers more training in Six Sigma concepts. 3M’s implementation of Six Sigma ran counter to the company’s historic emphasis on innovation. 3M’s top management lacked real commitment to making Six Sigma work. Which of the following is the message of Who Moved My Cheese? Cheese is a metaphor for...