Question

Six Sigma worked better at Motorola and General Electric than at 3M because:

		the Six Sigma principles work better for electrical products than for tapes and adhesives.
		GE and Motorola gave workers more training in Six Sigma concepts.
		3M’s implementation of Six Sigma ran counter to the company’s historic emphasis on innovation.
		3M’s top management lacked real commitment to making Six Sigma work.

Which of the following is the message of Who Moved My Cheese?

		Cheese is a metaphor for whatever you might want in life.
		Clinging to your own beliefs when the world around you has changed is self-defeating.
		Flexibility, experimentation, and a willingness to try on new beliefs are critical to success in a fast-changing world.
		All of the choices are correct.

Which of the following is NOT one of the eight steps John Kotter describes as being repeatedly found in successful change initiatives?

		creating a sense of urgency
		creating an uplifting vision and strategy
		removing obstacles, or empowering people to move ahead
		conducting focus groups to determine feasibility

Herb Kelleher, CEO of Southwest Airlines, believes his company’s success is attributable to:

		strategic prowess.
		financial acumen.
		people, humor, love and soul.
		market timing.

Please answer all the questions correctly! It's my last quiz and I have limited time. I will rate you answer based on the results.

Thanks!

Answer 1

Question) Six Sigma worked better at Motorola and General Electric than at 3M because:
Ans. 3M’s top management lacked real commitment to making Six Sigma work.
The management team of 3M lack strategies to implement six sigma in innovative business plans.
Question) Which of the following is the message of Who Moved My Cheese?
Ans. All of the choices are correct.
In the story, cheese is used as the metaphor as things which we want in life. The moral of the story describes that sticking into self belief could be harmful to anyone when the world is changing. One must change along with the environment. Flexibility, willingness and experimentation are essential to be successful in this fast changing world.
Question) Which of the following is NOT one of the eight steps John Kotter describes as being repeatedly found in successful change initiatives?
Ans. conducting focus groups to determine feasibility
Conducting focus groups to determine feasibility is not included in the eight steps that John Kotter describes.
Question) Herb Kelleher, CEO of Southwest Airlines, believes his company’s success is attributable to:
Ans. people, humor, love and soul.
According to Kelleher, their company believes in giving values to their employees. It enhances trust between them and thus, employees are performing for their company wholeheartedly.