: What are the advantages and disadvantages of installing the computerized reception system at Quality Care ?
Ans) Advantages & Disadvantages of Computerized Systems- installing the computerized reception system at Quality Care:
- Whether you consider the advantages or the disadvantages of computerized systems more significant will depend on your own experience. For those who use computer systems both at home and at work, you may even find that you have opposite perspectives on whether advantages outweigh disadvantages or the other way around when it comes to comparing your home computerized system with your office's system.
Advantage: Efficiency
- Computerized systems allow for greater efficiency in performing
specific tasks both more accurately and more rapidly than doing the
same task using, for example, a pencil and paper or a pencil and
ledger book. Computerized systems also offer storage capacity
efficiency. For example, a computerized system's hard drive taking
up a relatively small amount of space can store a large collection
of business or personal documents. A paper-based system, in
contrast, would take up at least one, and usually more, file
cabinets for storage of the same document collection.
Advantages: Learning
- Computerized systems can also enliven young people's learning
activities, as well as and accommodate a variety of different
learning styles. In an office setting, computer-based training, or
CBT, allows management training flexibility. At the most
fundamental level, CBT learning modules incorporate only slide-like
pages of text and perhaps some simple questions to test
comprehension. At the most sophisticated level, CBT training can
incorporate simulations of complex situations that the learner may
encounter in her profession. Both the aviation and the medical
professions make use of computer-based simulations in some of their
training activities. Management also has the flexibility to combine
CBT instructional activities with more traditional forms of
training, such as instructor-led classroom training.
Disadvantages: Miscellaneous
- Rapid changes in technology can cause a computer to become
outdated relatively quickly, requiring upgrades or replacements on
a regular basis for computerized systems deployed in business use.
Computerized systems can also give some users a sense of false
security that can result in catastrophic losses of massive amounts
of present or past work unless the user learns to use proper backup
procedures. Computer work also has been implicated in a variety of
health-related issues, such as skeletal problems, eyestrain and a
complex of conditions known as repetitive stress injury — with
carpal tunnel syndrome illustrating the best-known
repetitive-stress condition.
Disadvantages: Social
- Socially, children who spend excessive time using computers have
less opportunity to learn such social skills as good manners or
cooperation with others. Adults whose work involves heavy computer
use to the extent of restricting social interaction may feel
isolated or cut off from the world. While home-based workers may
suffer from the greatest sense of isolation, this can affect
certain employees of traditional businesses, also. A programmer or
a quality tester who works alone in a lab or back office
environment can also experience such a sense of seclusion.
Workplace Concerns
- Computerized systems exemplify both advantages and disadvantages
in the workplace. The use of computerized systems has resulted in
streamlining such that, for example, the same size organization
needs fewer secretaries for the same number of executives or
departments than it once did. This loss of many lower- and
middle-level jobs, combined with the rapid changes in technology
that can fairly rapidly outdate even some jobs within the computer
or information technology field itself, has given rise to a
perception of lack of job security. Conversely, the prevalence of
computerized systems has also resulted in the creation of
challenging new jobs, sometimes opening up entirely new
professional fields.
: What are the advantages and disadvantages of installing the computerized reception system at Quality Care...
: Do you think installing the computerized reception system at Quality Care will improve the quality of customer service. Explain with reason.: Do you think installing the computerized reception system at Quality Care will improve the quality of customer service. Explain with reason.
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