: Do you think installing the computerized reception system at Quality Care will improve the quality...
: Do you think installing the computerized reception system at Quality Care will improve the quality of customer service. Explain with reason.: Do you think installing the computerized reception system at Quality Care will improve the quality of customer service. Explain with reason.
Homework Answers
Explanation:
When it comes to reception system you cannot rely on computer system to greet and answer properly to customer about the query they have regarding service or product. Its better to use computerized system when you want to improve customer service but not at reception since a computer cannot solve query of walking in customer at reception. Reception area would best be enhanced by human who have more better quality customer care experience.
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: What are the advantages and disadvantages of installing the computerized reception system at Quality Care ?
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