Question

Match the following characteristics of Supportive Communication with its corresponding characteristic of Defensive Communication. Spontaneity 1. Certainty 2. Control 3. Evaluation 4. Neutrality 5. Strategy Description Provisionalism Problem Orientation Equality
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Answer #1

Spontaneity is anything which is sudden action expressing superiority

Description is any form which explains in a systematic way like a strategy

Provisionalisim is a way of finding things in a right way like certainty

Problem orientation is getting familiar with the expected event and finding solutions to it in firm of evaluation

Equality is a process of being same to all like neutrality

Empathy is placing oneself in others position and thinking and having a control on it

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