Question

Service businesses cannot incorporate quality standards. Group of answer choices True False

Service businesses cannot incorporate quality standards.
Group of answer choices

True

False
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Answer #1

The answer is False

Reason: It is false that service businesses cannot incorporate quality standards because

1) In service businesses most of the time, products are intangible (no exchange of products for money).

2) Customer/Client satisfaction is the utmost important for the organisation. There will satisfy only if quality of service is good.

3) Service business are just like any other business where organisation is well structured so that there can reach customer with quality services.

4)In order to do so the organisation has to put some internal control for the quality outcome.

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