Answer:
Contribution Margin | Numbers of Customers | Total Contribution Margin | Service costs | Marketing & Admin | Operating Profit / (Loss) | |
A | B | C=A*B | D | E=22000+(C*10%) | F=C-D-E | |
Poor | 15 | 2,000 | 30,000 | 48,000 | 25,000 | -43,000 |
Fair | 40 | 2,000 | 80,000 | 48,000 | 30,000 | 2,000 |
Excellent | 45 | 2,000 | 90,000 | 48,000 | 31,000 | 11,000 |
Poor | 15 | 3,500 | 52,500 | 48,000 | 27,250 | -22,750 |
Fair | 40 | 3,500 | 1,40,000 | 48,000 | 36,000 | 56,000 |
Excellent | 45 | 3,500 | 1,57,500 | 48,000 | 37,750 | 71,750 |
Poor | 15 | 5,700 | 85,500 | * 59,000 | 30,550 | -4,050 |
Fair | 40 | 5,700 | 2,28,000 | * 59,000 | 44,800 | 1,24,200 |
Excellent | 45 | 5,700 | 2,56,500 | * 59,000 | 47,650 | 1,49,850 |
*Service costs=48000+(5700-3500)*2 |
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