Question

Discuss the use of patient portal systems in your clinic. Wht should consider? What information might be addressed in a disc are some advantages and disad laimer related to use of patent portal antages related to Advantages a. b. C. d. e. g. Disadvantages: a. C. Your clinic hasjustinstalled an automated telephone answering system patients in understanding and using the system properly? hat steps might you take to aid Case Studies

Answer 1

Advantages:

a).Make the patient involvement in his own health.

b).For the management it reduce the need for the staff.

c).Much beneficial because it is efficient in means of time, work and money.It simplify the work thus efficient in all the means.

d).It improves the communication between the hospital and the clients.

e).It is one of the best method for easy access of clients to hospital system to Know about his health

f). It reduces the administrative work of the organization

g).It gives the client readily information about his own health condition in a convenient way hence the client is aware of his own health helps in preventive care and health promotion.

Disadvantages:

a).It may be difficult for some clients who not connected to internet services.

b).Though as a convenient method to view details there is a chance for malpractice of client information.

c).Privacy about health information is lost in some circumstances.

d). Confidentiality is less and in some cases there is chance for poor communication.If the client appointment is sent via email or SMS if the client not view the message or if the message is send after the date due to some technical failure there is no use of information.

5. Provide prior information to the clients about this new installment.

Inform the client what are the services done by this system.

For the beginning period of time can also provide the direct call only for their queries about this system and then make patients use of this system.

Demonstrate the system for the clients in the clinic for who are in need of knowledge about it.