Question

1. Define:
   1. HEALTH-according to the World Health Organization
   2. Population Health
   3. Management
   4. Division of Work
   5. Planning
   6. Stakeholders
2. The Continuum of Care Model
3. 10 distinct sectors of a HCO
4. future of healthcare management careers
5. Blum’s Force Field Model of Health
6. Healthcare organizations and continuum of care
7. The external environment and its effects on healthcare organizations
8. Healthcare issues, trends and future developments
9. Frederick Taylor
10. Administrative theory
11. The Hawthorne Studies
12. Human relations
13. Gulick’s Five Fundamental Management Functions
14. Performance
15. Katz
16. Mintzberg
17. Contingency theory
18. Weber Bureaucratic theory
19. Strategic Planning (model) & thinking
20. SWOT Analysis
21. Gantt Chart
22. Managers and Planning
23. Institutional Theory
24. Complex adaptive systems
25. Span of Control
26. Planning-visions & goals
27. The Decision Making Approach and barriers to effective decision making
28. Intuitive Decision Making
29. Incremental Decision Making
30. Thomas and Kilman’s Model for Conflict Resolution
31. Rational Decision Making
32. Garbage can decision making
33. Evidence based decision making
34. Knowledge Management
35. Business plan
36. Decisions in healthcare organizations
37. Conflict in healthcare organizations
38. Causes of conflict
39. 5 styles for resolving conflict
40. Professionalism
41. Communication by Managers
42. Different types of communication
43. Emotional intelligence
44. Cultural competency
45. Programmed and Non-programmed decisions
46. 5 approaches to decision making
47. code of ethics
48. verbal encoding
49. barriers to effective communication
50. body language

Answer 1

1 According to WHO "Health is a state of complete physical,mental, and social well being and not merely the absence of disease or infirmity"

2Population health is the distribution of health outcomes within a population,the health determinants that influence distribution and the policies and interventions that impact the determinants.

3Management is defined as the attainment of organizational goals in an effective manner through planning,organizing,leading and controlling organizational resources.

4 Division of work- In any organization administrator or manager cannot perform all the activities to achieve its objective.So there should be division of work according to managerial and non-managerial,or according to job .

5 Planning is a process of determining the objectives of administrative effort and devising the means calculated to achieve them.

6 Stake holders are patients which forms the cente r,physicians,pharmacist,policy makers,providers,payers /plans.

7 Continuum of care is the range of programs and services that treats the whole person from wellness to illness to recovery within the community.