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TOr the cerk s benaVIor The clerk was dissatisfied with the employer for not allowing him to go home, so he did not do anythi
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Answer #1

Explanation:

A.

OPTION D is correct answer i.e to make changes in corporate culture, so the behaviour is not so common .

The organisations has a corporate culture, where the customers are not charged any extra amount for paying late ,if there is no agreement between the customer and the organisation regarding late payment charges.
so through his lecture Palvo is asking organisations to make changes in the common corporate culture of the organisation and start charging customers for late fees.
He is giving his own example ,that he initiated such activities and was not enquired by any of the regulatory authorities of the government.

B.
OPTION A. is correct answer.

  • The employees get indulged into unethical activities even when they are paid sufficiently because of the human behavioural nature to earn more and more he often becomes greedy.
  • The "code of conduct" should be discussed regularly with employees. seminars and the motivation sessions should be conducted for the employees, so that they are encouraged to behave ethically. Therefore giving code of conduct in the beginning is not sufficient.
  • employees may not find tips line enough to prevent themselves from unethical issues

Therefore when the employees are allowed to give their feedback to the Employees they feel like they belongs to the organisation and they are psychological satisfied and happy with their employer, so the employees do not get easily indulged into the ethical activities.

Hence, option A is correct.

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