Question

Checklist Following the Informative Essay steps address the following: 1. Addressing the topic assigned, conduct research. 2. Brainstorm the key points you want to make. 3. Write a short outline 4. Write the essay. Explain the types of ecommerce risks and threats with which this online retailer may have to contend. . Discuss a minimum of 4 prevention techniques to minimize these risks to the online retailer. Write your original informative essay in Standard American English. Please be sure to include an Introduction, Body (addressing all the checklist items), and Conclusion. Pay special attention to correct grammar, style, and mechanics Respond to the checklist items in a complete manner Ensure that your viewpoint and purpose are clearly stated. Remember you are the consultant. Demonstrate logical and appropriate transitions from one idea to another. Your paper should be highly organized, logical, and focused. Respond in a minimum of a 2-3 page APA formatted and citation styled paper and submit your informative essay to the Assignment Dropbox.

Answer 1

E-Commerce- It is the electronic commerce, it is the online buying and selling of goods via internet. Nowadays people get less time and they hardly go for shopping for buying smaller products so they go for online shopping where they can buy any product, sitting at home or office. Almost each and every product is available online through different websites.

Types of E-commerce threats/risk- Are as following:

1. Online security- It is the main and very important risk, nowadays there are many hackers who steal crucial information from the internet, there are also websites that bring virus like Trojan, malwares etc. Customers do shopping by using their debit/credit card, wallets and net banking, their information may get revealed.
2. Customer dispute- In online shopping, sometimes it happens, if you order for one product but you get the different product. You do not get the same color or size that you actually ordered. It creates dispute between customer and company.
3. System reliability- Sometimes internet service provider may not be trusted. There may be speed issue that can affect your online payment process.
4. Return of products- When customers do not like the received product, they have to return it or replace it, it takes so much time and formalities. Customer feds up in online shopping if he/she is not satisfied with the product.

Prevention of risk-

1. There should be address verification service and card verification service so that the product may reach to the authentic person who actually places order.
2. Customers should use trusted internet service provider and also the website that secured.
3. Customers should purchase antivirus and keep updating it so that virus may not attack on their system or sites. Customers require to maintain the strong passwords.
4. Whenever customer has any doubt of fraud, he/she should decline the transaction, if retailer finds any warning sign with the customers' card, they should also call to the customers for knowing the information of purchase.
5. Retailers should call or send mail to customers time to time for knowing the feedback.
6. Retailers should make their website trusted and fast, it should be free from virus and should not be slow.