Question

Address higher-level vs. lower-level planning, how the plan is shared with managers at all levels, and ultimately down to the departmental level.

Answer 1

Ans) Lower-level planning for HCOs involve meeting staff requirements, schedules and increases in pay. Lower-level planning could also include implementation of newer technology for a single unit rather that an entire HCO which would be more high-level planning.

• Higher-level planning for an HCO could involve composing a business plan for a newer hospital under the healthcare system or the urgent care center. Higher-level would consist of larger scale business needs to influence sourcing and procurement, accreditation and finance.

Plan at all levels:

- The highest level is the mission statement, which defines the organization basic business scope and operations and specifies it's reason for existence.

- The second level is the level of strategic goals and plans. Those pertain to the organization as a whole and specify where the organization wants to be in future.

- The third level is the tactic level, with a focus on outcomes that major division and departments must achieve in order to the organization to reach its overall goals.

- The fourth & the lowest level is the operational level, involving specific reasonable results for department, work groups and individuals.