Question

The fifth issue identified is the lack of technology use and the use of outdated processes This hs complia the care delivery proces, and hns made i macmfor providers to deliver care and for patients to receive care at EMC. One of the causes for this is the overall failure to use technology to drive efficiencies. An example of this was the antiquated scheduling process. It was highlighted that physicians and staff at EMC were still utilizing a paper process to schedule patient appointments, as opposed to using more sophisticated scheduling software that can help them schedule more patient visits in a shorter period. Because information technology systems are being ignored, there are no integrated systems, databases, or outcome measurements at EMC that allows them to assess effectiveness of care delivery. This makes it difficult for EMC to know patient outcomes or the quality of care they are providing

Express recommendations with supporting rationale. Analysis and recommendations should attend to at least course content topics listed below:
- Organizational design
- Managerial controls
- Evidence-based management/decision-making
- Professional integration/health care professionals
- Adaptability
- Accountability

In addition, include the anticipated impact and potential unanticipated impacts for each recommendation. The focus should be on leadership issues.

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