Question

Charlie's Furniture Store has been in business for several years. The firm's owners have described the store as a "high-price, high- service operation that provides lots of assistance to its customers. Margin has averaged a relatively high 34% per year for several years, but turnover has been a relatively low 0.2 based on average total assets of $1,200,000. A discount furniture Store is about to open in the area served by Charlie's, and management is considering lowering prices to compete effectively. Required: a. Calculate current sales and ROI for Charlie's Furniture Store. b. Assuming that the new strategy would reduce margin to 20%, and assuming that average total assets would stay the same, calculate the sales that would be required to have the same ROI as Charlie's currently earns. c. Suppose you presented the results of your analysis in parts a and b of this problem to Charlie, and he replied, "What are you telling me? If I reduce my prices as planned, then I have to increase my sales volume by 50% to earn the same return?" Given the results of your analysis, what is the actual amount of increase in sales required? d. Now suppose Charlie says, "You know, I'm not convinced that lowering prices is my only option in staying competitive. What if I were to increase my marketing effort? I'm thinking about kicking off a new advertising campaign after conducting more extensive market research to better identify who my target customer groups are." In general, explain to Charlie what the likely impact of a successful strategy of this nature would be on margin, turnover, and ROI. e. What are the other alternative strategy that might help Charlie maintain the competitiveness of his business. Complete this question by entering your answers in the tabs below. Required A Required B Required C Required D Required E < Prey 11 of 12 !!! Navt >

Answer 1

A. Current sales = turnover*total assets

= 0.2*1,200,000 =$240,000

ROI = Margin*turnover

= 34%*0.2

= 6.8%

B.turnover required = 6.8%/20% = 0.34

Sales required = 0.34*1,200,000 =$408,000

C.Actual increase in sales required =408,000-240,000

=$168,000

I.e. 168,000/240,000

= 70%

D.when the prices are not reduced, margin will only be reduced by the amount spent on advertising since margin = net operating income/sales and advertising cost will lead to a reduction in net operating income

Turnover might increase based on campaign as it will lead to higher sales

ROI will not be affected much, it might reduce a little because of cost of campaign

E. Alternative strategy is to reduce operating assets