Question

When you call a provider's clinic, does any of the following aggravate you? Do you think other people are aggravated by these things?

a. Being put on hold right away or too often

b. The administrative medical assistant asking too many questions

c. Not enough appointment time choices; that is, you have to wait too long for an appointment

d. Not getting a real person, having to listen to menu choices and make selections?

e. other; __________________________________________________________

Then, when you visit a provider's clinic, do any of the following aggravate you?

a. The administrative medical assistant does not acknowledge you right away

b, the wait is too long

c. The waiting room is noisy, messy, or uncomfortable

d. There are no magazines of interest to you

e. other _____________________________________________

Answer 1

(c)not enough appointment time choices,that is,you have to wait too long for an appointment.

Reason:

when you want a appointment from a providus clinic, you have to wait for a long time to get an appointment, This situtation aggravate me

(C)the waiting room is noisy,messy or uncomfortable.

Reason:

* The waiting room is nossy, messey er uncomfortable because is mary cleric. They are not keep is silence, always talking with Ther about ther Things