Question

Pretend you are an administrative medical assistant and a patient comes into your clinic with a broken arm. The patient has no insurance and does not have any money to pay for the appointment at the time of the visit. Using a professional tone, write a script between you and the patient where you discuss payment options.

Include the following topics in your scenario:

Welcoming the patient and inquiring about their condition.

Discuss the office's payment policy including:

Payment must be made in full at the time of the visit OR a payment arrangement must be set up.

Late fees will be assessed on missed payments.

Provide the scenario with the patient checking out after their visit is complete:

The total cost of the visit is $500, including the x-ray, cast and visit.

Confirming the payment option (Patient determines to set-up payment arrangement with office).

Answer 1

Solution:-

Patient : excuse me ,

Administrative medical assistant : hello , iam administrative medical assistant , how can i help you .

Patient : yes i need your help , my arm was broken badly .i need appointment arthopedic doctor ,any orthopedic specialists available here .

Authoritative medicinal collaborator : yes , however you have to complete some regulatory approaches .

Understanding : alright , given me a chance to wrap up

Managerial medicinal colleague : do you have any protection approach .

Understanding : no

Authoritative therapeutic colleague : so , you have to pay some cash for your arrangement and further indicative strategies and treatment .

Quiet : I dont have cash to pay at this moment and I will pay at the season of my release .

Managerial therapeutic right hand : alright , you have to fill the shape for your arrangement reason .

Persistent : alright , give me

Managerial therapeutic right hand : I will reveal to you the installment strategies that are you have to pay cash at the season of visit and setup installment likewise accessible .you can execute the cash by your Mastercard charge card . So your arrangement prepared , you can go for orthopedic counsel

administrative medical assistant : hello , how are you now .

Patient : yes ,iam feeling better now

Administrative medical assistant : can i tell you your payment deatils

Patient : yes , tell me .

Administrative medical assistant : for x- ray , cast and for visit ,total $500 .

Patient : ok , do you have card or online payment facility here

Regulatory therapeutic aide : yes . Charge card and check card installment accessible .

Understanding : alright , I will pay with charge card . Process finished .

Regulatory therapeutic aide : thank you , do you have any questions about your condition , We have web benefits additionally , you can approach by clinic site .

Parient : alright , thank you for your data .