Question

how do transformations in health care delivery specifically the commodification of care shape the experiences of patients

Answer 1

Health transformation is the effort to reorient the entire healthcare delivery system around the user of the industry's services: the patient. It is a process to make the already existing health care system advanced and efficient to provide a evidence based care to the patient's . Health transformation directly affects the patient's experience and satisfaction. Because in health transformation there are many advancements are done increases the price of healthcare and hence increases the patient's expectations.

Patient satisfaction is more important than ever as medical costs and insurance premiums rise and consumers find a greater financial risk associated with their own care. Consequently, patients have had to become more personally involved in their healthcare decisions, ensuring firsthand that they receive the most value for their investment.

Often this involves directly comparing the services provided by healthcare organizations. “Patients are increasingly shopping for healthcare services, and seeking the best possible overall experience when they need care,“As a result, leading hospitals are growing profitability not by cutting costs, but by improving patient experience and satisfaction.”

The patient experience represents a critical component of your ability to attract and retain patients. When patients form positive relationships and begin to trust your providers, they become more engaged in their own care, and develop a stronger sense of loyalty to your organization.