Question

Define the QAPI process.

Answer 1

Ans) Q: Quality

A:Assurance

P: Performance

I: Improvement

QAPI is the coordinated application of two mutually-reinforcing aspects of a quality management system: Quality Assurance (QA) and Performance Improvement (PI).

QAPI importance:

- Demonstrate successful client outcomes

- Impact to census, referrals reputation, Ensure reimbursement for services

- Ensure quality service to clients, and compliance with regulations

- Solves problems

- Improves resident care

QAPI Is organization, ongoing, improve resident care, creative and fun.

5 elements to a successful QAPI program:

• Element 1: Design and Scope. The QAPI Program must be ongoing and comprehensive
• Element 2: Governance and Leadership
• Element 3: Feedback, Data Systems, and Monitoring
• Element 4: Performance Improvement Projects (PIPs)
• Element 5: Systematic Analysis and Systemic Action

12 Steps of QAPI:

1. Leadership Responsibility and Accountability - Support must come from the top/ Provide resources for your staff.
2. Develop a Deliberate Approach to Teamwork - Have a clear purpose/ have defined roles/ have a commitment to active engagement.
3. Take Your QAPI "Pulse" with Self-Assessment - Use the CMS self-assessment tool to determine areas you need to work on.
4. Identify Your Organization's Guiding Principles - This will unify the facility by tying the work being done to a purpose or philosophy.
5. Develop Your QAPI Plan - Tailor your plan to fit your facility/ Scope will be based on the unique services you offer.
6. Conduct a QAPI Awareness Campaign - Inform everyone about QAPI and your organization’s QAPI plan.
7. Develop a Strategy for Collecting and Using QAPI Data - Effective use of data will ensure that decisions are made based on full information.
8. Identify Your Gaps and Opportunities - Use this time to observe for any areas where processes are breaking down.
9. Prioritize Quality Opportunities and Charter PIP - Prioritize opportunities for more intensive improvement work.
10. Plan, Conduct, and Document PIPS - PIP teams should use a standardized process for making improvements.
11. Getting to the "Root" of the Problem - Determine all potential root cause(s) underlying the performance issue(s).
12. Take Systemic Action - Implement changes that will result in improvement of overall processes.