Question

Discuss Quality Assurance Performance Improvement (QAPI). Also, discuss the Plan, Do, Study, Act cycle and what a root cause analysis and how they are important to the QAPI process.

Answer 1

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The Quality Assurance Performance Improvement (QAPI) are two different words, QA and PI. Quality Assurance is different from Performance improvement but both should be unitedly taken care in a healthcare organization. QAPI is a type of program or a practice that is essential for making the quality of the life and also the performance of the healthcare institute or the organization improve in a better way. The first thing QA (quality assurance) depicts that the organizational standards whether met or not and also ensuring whether care has been provided with respect to such standards and has reached to the standard level of the organization or even an acceptable level for the organization. Now coming to the PI (performance improvement), it implies studying and researching for the cause of defects and mitigating the occurrence of defects such that the performance is increased by reducing the occurrence of problems.

Coming to the PDSA cycle (Plan-Do-Study-Act), it is one of the important activity that a health firm has to perform for gathering the information about the changes in the test. The first step in PDSA cycle is Plan which refers to the testing of the plan that has been developed for testing the change, the second term Do refers to the actual performance of the test and the third term Study refers to the studying and understanding the outcomes of the test conducted, and the final step Act refers to the acting or responding on outcomes or the results of the tests.

Root Cause Analysis (RCA) refers to the analysis of the problem in depth for identifying the actual or the root or main cause for such problem and adapting a series of techniques or methods for mitigating such problems is called as Root Cause analysis.

Now coming to the conclusion part, for QAPI process the PDSA cycle and root cause analysis are useful such that the results from the testing of change are helpful for understanding the performance improvement, whereas by performing the root cause analysis one can identify the problems and thus improving the quality of the care. So in this way the use of PDSA cycle and the root cause analysis it is important for the QAPI process to prosper.

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