Question

Explain who the different stakeholders are in a community organisation, what their roles are and how they interact?

Answer 1

Stakeholders are those individuals or groups who depend on the organisation to fulfil their own goals and on whom, in turn, the organisation depends.

A stakeholder of a company is an individual or group that either is harmed by, or benefits from, the company or whose rights can be violated, or have to be respected, by the company. There are two types of stakeholders :-

External stakeholders

External stakeholders include a number of parties who are not directly connected to the organisation, but who contribute to its activities, or are impacted on by its activities. They include the government, pressure and interests groups, the media, local communities and wider society.

Internal stakeholders

Internal stakeholders are members of organisation; the directors, managers and employees who operate within the organisation's boundaries. Key internal stakeholders in procurement and plans and activities include: senior management; procurement managers; and the managers and staff of other functions or units of the organisation whose work and goals interact with those of the procurement or supply chain function.

#. Roles and responsibilities :-

- They may seek to influence the organisation, if they perceive that their interests are threatened

- There is strong public and regulatory pressure for business organisations to be 'socially responsible'

- Organisations themselves increasingly follow ethical and corporate responsibility frameworks

#. Interaction of stakeholders

These are stakeholders who have direct legal, contractual or commercial dealings with the organisation.