You have been asked to do the collection calls in your large medical clinic. Although you...

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You have been asked to do the collection calls in your large medical clinic. Although you...

You have been asked to do the collection calls in your large medical clinic. Although you work in insurance coding and billing, you are not sure you have the skills to do so. This assignment will also include appealing denied insurance claims. What must you do to be prepared and to be successful?

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Answer 1

Answer #1

Some of the essential skills which are necessary to be prepared for a successful work are

Typing skills to be developed
Some basic knowledge of the medical terminology, insurance policy, hospital policies, rules and regulation etc.,
Should have a good communication skill yo interact with people without any hindrance
Should have an emotional stability when conversing with patients
Should be aware of what protocols and needs to be met when appealing a denied insurance claim
Can get information from the previous staff who was a collection caller about the responsibilities

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Answer 2

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