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1. The foundations of care giving, which include buildings, equipment, professional staff, and appropriate policies are inclu
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ANSWER.

1) c) The foundations of care giving which include buildings,equipment,professional

   staff and appropriate policies are included in systems area of measurement.

2) b) The interrelated activities in healthcare organizations which promote effective

         and safe patient outcomes across services and disciplines within an integrated

        environment are included in Processes area of performance measurement.

3) a) The final results of care,treatment and services in terms of the patient's expectation

         need and quality of life which may be positive and appropriate or negative and diminishing

        are included in Outcomes area of performance measurement.

4) c) Process measure is a performance measure focuses on the process that leads to

        a certain outcomes meaning that a scientific or experimental basis exist for believing

        that the process,when executed well will increase the probability of achieving a desired

        outcome.

5) a) Outcome measure indicate the result of the performance or non-performance of a function

        or process.

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