Question

Chapter 7, Health and Behavior What are behavioral choices and behavioral risk factors? What realms do healthy lifestyles fall into? Examples of national goals for healthy lifestyles/healthy behaviors. Describe the multistage process for changing behavior. Describe the foundation of social ecological models and multilevel strategies. Examples of multilevel strategies Describe downstream, midstream, and upstream interventions. How are they differentiated? Examples of each Example for multilevel models to change provider behavior. Chapter 12, High-Quality Health Care Define quality Ways to improve quality Dimensions of quality Chapter 15, The Future of Health Care Delivery and Health Policy Slides 1-9 Predictive analytics Examples of forces shaping change in the health system

Answer 1

Ans. Chapter 12 high quality health care

Definition of quality = quality is delivered when you achieve the minimum requirement of a specified performance standard.

Quality is a specified performance and range . Get into the range of required performance and you have quality . Both a basic toyata corolla and a top of the line Mercedes benz are quality cars .

Ways to improve quality =

1. Make a commitment.

2. Track mistakes . If you are going to commit to quality,.

3. Invest in training .

4. Organize quality circles .

5. Have the right attitude .

Dimensions of quality : - i propose eight critical dimensions or categories of quality that can serve as a

- framework for strategic analysis .

- performance.

- features.

- reliability.

- conformance .

- durability.

- serviceability .

, - aesthetic and perceived quality .