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1. Which of the following is NOT a dimension of the Devil's Quadrangle? * 1 point...

1. Which of the following is NOT a dimension of the Devil's Quadrangle? *

1 point

A. Time

B. Performance

C. Cost

D. Quality

E. Flexibility

2. Which statement about process redesign methodologies is NOT correct? *

1 point

A. Using the existing process as a starting point is the most popular approach

B. Historically, process redesign followed a clean slate approach

C. By taking the existing process as a starting point, it is much easier to get rid of the inefficiencies that have crept into the process

D. The promise of starting from a blueprint is that it will give an up-to-date and standardized view on how to carry out a business process

3. The case-based work heuristic is the following: "Consider removing batch-processing and periodic activities from a business process". To what class of redesign heuristics does this heuristic belong? *

1 point

A. Organization Heuristics

B. Information Heuristics

C. Customer Heuristics

D. Business Process Behavior Heuristics

E. Business Process Operation Heuristics

4. What is the name of the redesign heuristic that suggests checking the completeness and correctness of incoming materials? *

1 point

A. Empower

B. Control addition

C. Buffering

D. Centralization

E. Exception

5. Which of the following is/are part of a product data model? *

1 point

A. Information elements

B. Leaf elements

C. A business process

D. Production rules

E. Performance characteristics

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