Question

Which of the following should be followed in order to manage information in e-mails?

		Bullets should be avoided in long e-mails.
		Checklists are too elementary and should be avoided.
		Numbers should be used while answering multiple questions.
		Messages with attachments should not include the most vital information.
		New materials should be placed at the bottom while sending regular updates.

Answer 1

Answer: Numbers should be used while answering multiple questions.

Explanation: There are several e-mail etiquettes that one must follow while working in a professional environment. E-mails are one of the most commonly used communication tool in organizations and therefore, in order to ensure a seamless and effective communication, one must properly manage information while sending e-mails.

In one of the scenarios, when there are multiple questions that needs to be addressed in a single e-mail, it is a good practice to use numbers to identify questions, so that the receiver of the mail knows which question is answered and in which order.