Question

Imagine you were in charge of security when a labor relayions dispute started. The CEO told you they were bringing in new hires while the workers were striking. A friend of yours is among the union representatives and advises you they do not plan to allow new hires to cross the perimeter they have set up in from of the plant. What is your next step?

Answer 1

Following are the steps that need to be taken from a security incharge perspective.
0. Make assessment of situation on ground and inform law enforcing authorities about the situation either as a first step or anytime during follwoing steps, if the situation does not seem to be heading to a peaceful resolution and threat perception is sufficient to inform law enforcement agencies.
1. Immediatly summon all security personnel to site and order them to ensure no scuffle breaks out outside and inside premises as well as stop anyone trying to harm the people or property. Create a security corden in the premises and ask passerby to maintain distance from gathering of union and the preimeter they have set up. Ensure no one has access to loose lying rods and items that may be used as projectiles or weilded to hurt people. Depute security personnel to ensure strict adherance.
2. Inform the CEO, about the planned blockade of new hires upon trying to enter the premises, by labor union.
3. Make CEO aware of potential security risks that may lead to scuffle causing injuries or damage to property if new hires are made to enter without dispute resolution. Seek time to explain legal laws and rights to labor union and inform CEO of the legal remedies available as per prevailing laws.
4. Expalin to the labor union, their rights and applicable laws and legal aspects viz illegality of casuing blockade  and legal recourse available to them to resolve their issues with management.
5. Pursuade the CEO and management to bring representaives of labor union to negotiations as well as labor union representatives to participate in negotiations for peaceful resolution.
6. Create a safe passage for new hires through the labor perimeter using your own security staff or with the help of law enforcement agencies.
7. Keep a constant vigil of situation, take updates from security staff and stay watchful until peaceful resolution of conflict is achieved.

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