Question

True or False statements Answer True (T) or False () T/F 1End of shift procedures can involve preparing for the next service period 2 Reporting can be done verbally or in a written format 3 Reports are rarely seen by management. 4 An incident can be a breach of security S Incidents must always be recorded and reported 6 Maintenance reports cannot help save time and money 7 A handover allows staff to talk about what went well and what went badly during a shift. 8 Effective handovers assist with mise en place requirements 9 The most valuable information any business can receive is the feedback from customers

Answer 1

1. Yes it is true, end of shift of procedures can involve preparing for the next service period.

2. yes, it is true , reporting can be one in both oral and in written format. reporting refer to any activity that leads to report.

3. False, manageent can see each and every report , either it is financial or data reporting etc.

4. false, incidents can not be a breach of security , as both incidents and breaches are two different things.

5. yes, it is true that the incidents must be always recorded and reported.

6. false, maintenance reports can save both the time and the money .

7. false , no handover doesnot allows the staff to speaks about what went wrong and what went well in their shift hour. its reporting does.

8. yes it is true , effective handover assist with mise en place requirements, everything in its place .

9. yes it is true, for any business the most valuable information is the feedback from its customer.