Question

1) What 8 guidelines should you follow to enable you to use email efficiently and effectively when communicating with both valued coworkers and outside parties?

2) When writing for a web site, many of the same standard rules for writing apply whether writing for the Web or print. However, some important differences exist between readers of paper material and web users. What are five differences?

Answer 1

1)  8 guidelines improving email efficiency and effect when communicating with both valued coworkers and outside parties are as follows:

• Subject line must be appropriate and suitable to the matter/ content of the email
• Using simple language, high-end and sophisticated words must be avoided.
• Message must have a greeting, so as to create a positive environment which is welcomed by the reader.
• Message must be as brief and to-the-point as possible. This will help improve the impact on reader and convey the necessary information appropriately.
• Message must be drafted in a proper sequence, i.e. it must be structured properly.
• Have courtesy during e-mail writing, i.e. be polite and understanding at the same time convey your message firmly.
• Proofread the e-mail in order to identify any mistakes or any scope of improvement.
• Have a proper and suitable signature to end the matter.

2) Differences exist between readers of paper material and web users are:

• The readers of paper are used to elaborate reading style while web users prefer to-the-point information.
• The former focus on write-up and images, while the latter are attracted towards animations and attractive videos.
• Readers of paper experience less strain on eyes as compared to web users.
• Reading paper material involves more focus than reading web-based information.
• Longer articles can be read using paper material medium while shorter articles are read using web pages.