Patients calling a clinic to schedule their appointments are provided with visit dates on average six...
Patients calling a clinic to schedule their appointments are provided with visit dates on average six weeks, with a 2.4 day standard deviation, from their initial call to assure they have the best care providers available. This is considered what type of waste in a Lean process?
Re-prioritizing
Waiting
Defect
Over-processing
Homework Answers
Re-prioritizing is something that is not included in the 7 or 8 types of wastes of lean philosophy. So, this cannot be correct.
Waiting is correct because the customers are not getting service just at the time they require, they need to wait. So, if customers are understood as the flow units in the production process, the flow units are waiting.
Defect and overproduction also are out of context here, so they cannot be correct.
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article
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hospital of the future.
use critical analysis doing these questions
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never read the article -what are the key points you would want the
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