Question

Identify a company that you are familiar with and indicate three non-financial measures that the company might use in order to motivate achieving the objective of anticipating future customer needs.

Answer 1

Answer :-

Non financial measures :-

$\rightarrow$ Customer organization

$\rightarrow$ Employee satisfaction

$\rightarrow$ Quality

$\rightarrow$ New thing enhancement

$\rightarrow$ Environment

Market investigate :-

Taking the point of view of customers what new things they re expecting and seeing how much time we contraption in passing on the things into the market .

Customer analysis :-

Customer input and differentiating it and the % purchaser devotion with the present things to new things .