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Your assistant just informed you that one of the leading costs in the department is associated...

Your assistant just informed you that one of the leading costs in the department is associated with dealing with problematic customers. You decide to start negotiating with those problematic vendors in order to get compensated for the costs incurred from dealing with them. In what specific way does this action improve your departmental​ process?

A. Your departmental process is improved because you​ won't have to develop an automated system to deal with problematic vendors.

B. It helps to improve process efficiency.

C. It limits the linkages among activities in the​ process, which makes it much more efficient.

D. It helps to improve process effectiveness.

E. It helps you to realize a new area of the department that can be automated.

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Answer #1

The correct option is D. It helps to improve process effectiveness.

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