1) As quality engineer you are asked to organize the following cost items into the categories...
1) As quality engineer you are asked to organize the following cost items into the categories of Quality Cost (Prevention, Appraisal, Internal Failures and External Failures). Items that are not quality cost should be grouped into non-quality cost category
· Incoming parts inspection
· In-process inspection
· Quality planning
· Final inspection
· Unit testing
· Design Review
· Process capability evaluations
· Quality improvement team meetings
· Quality education and training
· Routine maintenance
· Code walkthrough
· Supplier Audit
· Scrap
· Rework
· Quality improvement projects
· Re-inspection
· Warranty claims
· Re-testing
· Downgrading products
· Revising drawings
· Processing customer complaints
· Customer returns
· Product recalls
· Software update
· Service level agreement penalties
· Customer change request
· New product release
· Product design
· Prototyping
· Design to manufacture transfer
· Software upgrade
· System enhancement
· Software Integration
· Procurement
· Process reengineering
· Site installation
· Software integration
· Site survey
· Product redesign
Homework Answers
Prevention
- Quality improvement projects
- Process capability evaluations
- Quality education andtraining
- Quality improvement team meetings
- Quality planning
- Routine maintenance
Internal Failures
- Downgrading products
- Re-inspection
- Re-testing
- Rework
- Scrap
- Revising drawings
External Failures
- Customer returns
- Processing customer complaints
- Product recalls
- Software update
- Warranty claims
Non-Quality
- Customer needs assessment
- New product release
- Product design
- Software upgrade
- System enhancements
- Prototyping
Appraisal
- Calibration of test equipment
- Requirement Review
- Design Review
- Incoming parts inspection
- In-process inspection
- Final inspection
- Process audits
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1) As quality engineer you are asked to organize the
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what would be the total appraisal cost appearing on the
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what would be the total appraisal cost appearing on the
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