Cost of quality include(s) O a. external failure costs O b. internal failure costs O c....

Question

Question

Cost of quality include(s) O a. external failure costs O b. internal failure costs O c. appraisal costs O d. all of the above

Trends and emerging practices in project quality management include(s) O a. customer satisfaction b. continual improvement O

business Operations-Management

Add a comment Improve this question Transcribed image text

Answer 1

Answer #1

First Question:-

Cost of quality includes basically 4 types of cost .

Appraisal Cost:- Example , Inspection and testing cost
Prevention cost:- Example ; Cost of setting up quality system
Internal failure cost:- Example ; Rework and scrap cost
External failure cost :- Example ; Freight of rejected material returned from customer.

Therefore correct answer is

(d) All of above.

Add a comment

Answer 2

Similar Homework Help Questions

Pareto Chart and A report summarizing the costs, percent of total, and percent of sales by appraisal, prevention, internal failure, and external failure cost of quality categories.Cost of Quality Re...

Pareto Chart and A report summarizing the costs, percent of total, and percent of sales by appraisal, prevention, internal failure, and external failure cost of quality categories.Cost of Quality Report for a Manufacturing Company The president of Mission Inc. has been concerned about the growth in costs over the last several years. The president asked the controller to perform an The study of employee effort and other business records to determine the cost of activities.activity analysis to gain a better...
Required A Required B Calculate the ratio of the prevention, appraisal, internal failure, and external failure...

Required A Required B Calculate the ratio of the prevention, appraisal, internal failure, and external failure costs to sales for March and April. (Enter your answers as a percentage rounded to 1 decimal place (i.e., 32.1).) March April Prevention Appraisal Internal failure External failure % % % % % % % % The following represents the financial information for Domingo Corporation for two months. March $515,000 April $440,000 Sales revenue Costs Process inspection Scrap Quality training Warranty repairs Product testing...
Classify the following quality costs as prevention costs, appraisal costs, internal failure costs, or external failure costs:

Exercise 14.10 Quality Cost ClassificationClassify the following quality costs as prevention costs, appraisal costs, internal failure costs, or external failure costs:1. Inspection of reworked units2. Inspecting and testing a newly developed product (not yet being sold)3. Retesting a reworked product4. Repairing a computer still under warranty5. Discount allowed to customers because products failed to meet customer specifications6. Goods returned because they failed to meet specifications7. The cost of evaluating and certifying suppliers8. Stopping work to correct process malfunction (discovered using...

17. Cost of inspectors and testing are examples of: A. Prevention costs B. Appraisal costs C....

17. Cost of inspectors and testing are examples of: A. Prevention costs B. Appraisal costs C. Internal failure costs D. External failure costs E. Improvement costs 18. Which of the following are reasons for the failure of quality improvement efforts in organizations? A. Managers continue to focus on short-term financial results B. Managers instinctively blame employees when there is a quality failure C. Managers interfere with true teamwork D. All of the above E. Only A and B 19....
36) Distinguish the following costs as prevention, appraisal, internal failure, or external failure: 10 points total)...

36) Distinguish the following costs as prevention, appraisal, internal failure, or external failure: 10 points total) a) Rework substandard products b) Technical support provided to suppliers c) Warranty repairs and replacements d) Inspection of test equipment e) Liability arising from defective products f) Field testing and appraisal at customer site g) Disposal of defective products during production 37) Diamond Corp. has provided the following information for the year ended December 31, 2018.
An increase in prevention costs may result in decreases in appraisal, internal failure, and external failure...

An increase in prevention costs may result in decreases in appraisal, internal failure, and external failure costs and a decrease in total quality costs. True or False True True False

When preparing the report to analyze a proposed quality improvement program, which of the following are...

When preparing the report to analyze a proposed quality improvement program, which of the following are included in the costs to continue without the quality improvement program? When preparing the report to analyze a proposed quality improvement program, which of the following are included in the costs to continue without the quality improvement program? O A. prevention and appraisal O B. prevention and internal failure O C. appraisal and exdernal failure O D. internal and external failure
What is meant by quality cost? Are internal costs more or less important than external failure...

What is meant by quality cost? Are internal costs more or less important than external failure costs?
And how does it link to either prevention costs, appraisal costs, internal failure costs, or external failure costs? Ex...

And how does it link to either prevention costs, appraisal costs, internal failure costs, or external failure costs? Exercise: The cost of (poor) quality 10% of the average bank's customers leave per year 21% of these customers leave due to "poor service" The average bank customer yields $121 per year gross profit The average cost to acquire new customers is $150 per year The bank has approximately 200,000 customers American Banking Association Data, 1990 What is (calculate) the cost of...

Scrap and retesting are examples of ____ failure costs. a. external b. prevention c. appraisal d....

Scrap and retesting are examples of ____ failure costs. a. external b. prevention c. appraisal d. internal e. detection

Cost of quality include(s) O a. external failure costs O b. internal failure costs O c....

Homework Answers

Add Answer to:
Cost of quality include(s) O a. external failure costs O b. internal failure costs O c....

Post as a guest

Earn Coins

Pareto Chart and A report summarizing the costs, percent of total, and percent of sales by appraisal, prevention, internal failure, and external failure cost of quality categories.Cost of Quality Re...

Required A Required B Calculate the ratio of the prevention, appraisal, internal failure, and external failure...

Classify the following quality costs as prevention costs, appraisal costs, internal failure costs, or external failure costs:

17. Cost of inspectors and testing are examples of: A. Prevention costs B. Appraisal costs C....

36) Distinguish the following costs as prevention, appraisal, internal failure, or external failure: 10 points total)...

An increase in prevention costs may result in decreases in appraisal, internal failure, and external failure...

When preparing the report to analyze a proposed quality improvement program, which of the following are...

What is meant by quality cost? Are internal costs more or less important than external failure...

And how does it link to either prevention costs, appraisal costs, internal failure costs, or external failure costs? Ex...

Scrap and retesting are examples of ____ failure costs. a. external b. prevention c. appraisal d....

Cost of quality include(s) O a. external failure costs O b. internal failure costs O c....

Homework Answers

Add Answer to: Cost of quality include(s) O a. external failure costs O b. internal failure costs O c....

Post as a guest

Earn Coins

Add Answer to:
Cost of quality include(s) O a. external failure costs O b. internal failure costs O c....