Question

Describe the roles, responsibilities, and accountabilities of information technology personnel and evaluate why this is important in the healthcare field.

Answer 1

Information technology experts mainly play the role of an information provider, strategy formulator, manager, and administrator of the various IT requirement of the organization. They are the individuals who have to plan, install, design, program, and administrate the different types of IT strategies, computer software, and hardware, the information system of the organization. Irrespective of the size of the organization, the IT department and its employees play a significant role in supporting the organization to fulfill its information-related requirements.

These employees or experts will be having the responsibility and accountability towards the management and facilitation of required assistance and support to the network databases and systems, ensuring proper system security, updating of the system hardware and software, regularly looking and verifying the security and threat exposed to the information system of the organization. They will also take care of troubleshooting of the system errors and helping the team members to support all the data related security and optimization. Some of the main responsibilities are as below=

• Ensuring the proper back of the data and making sure that the work is saved
• Ensuring proper installing and updating of the network system
• Install and configure the different networking equipment
• Administrating the activities of the server, ensuring the proper functioning of LAN and WAN
• Monitor and administrating the design, implementation, and support for the installation of new IS and software
• Perform audit of the system security regularly

These IT professional plays a very important role in the healthcare system and organization as these experts not only fulfills the It related requirement of the healthcare system but they also ensure the data security of the patient information. They ensure that the security system of the information system of the unit is well protected to prevent any type of unauthorized access to the vital data. They also fulfill all the IS and internet related services to the unit as it is very important to share the data with the external stakeholders and the government authorities.