Question

Product Services B A 6% Physical 31% 37% Information 10% 53% 63% c. D 16% 84% Sector A B с Description Physical products Physical services Digital products Information services Example Automotive, steel, chemicals Transportation, retailing Computers, DVDs, TVs, phones Finance, telecommunications D Question 1 (3 points): Which category does Google fall in the 2 by 2 diagram above? Why? Question 2 (3 points): Which category does Tesla fall in the 2 by 2 diagram above? Why? Question 3 (4 points): Where does FedEx fall in the 2 by 2 diagram above? Why?

Answer 1

1. Google fall in the 'Information services' category. (Sector D). Because, google is a search engine helps the people to know anything. It's providing the informations based on the searching.

2. Tesla fall in the 'Physical Products' category.(Sector A). Because, they manufacture and sell physical products. They provide electric vehicles, clean energy etc. They are physical in mature and can be touch, seen etc

3. FedEx fall in the 'Physical Services' category. (Sector B). Because, FedEx is a company which provides delivery services. So, it is a service company. The service cannot be touch or seen but, can experience its effect.