Question

Presbyterian Hospital has been hit with a number of complaints about its food service from patients,...

  1. Presbyterian Hospital has been hit with a number of complaints about its food service from patients, employees, and cafeteria customers. These complaints, coupled with a very tight local labor market, have prompted the organization to contact ABC Food Service about the possibility of an outsourcing arrangement.


The hospital's business office has provided the following information for food service for the year just ended: food costs, $890,000; labor, $85,000; variable overhead, $35,000; allocated fixed overhead, $60,000; and cafeteria net income, $80,000.


Conversations with ABC personnel revealed the following information:
a. ABC fwill charge St. Luke’s Hospital $14 per day for each patient served..
b. Presbyterian’s 250-bed facility operates throughout the year and typically has an average occupancy rate of 70%.
c. Labor is the primary driver for variable overhead. If an outsourcing agreement is reached, hospital labor costs will drop by 90%.

  1. ABC plans to use the hospital’s facilities for meal preparation.
  2. Cafeteria net income is expected to increase by 15% because ABC will offer an improved menu selection.

REQUIRED:
A. What is meant by the term "outsourcing"?

B. Should the hospital outsource its food-service operation to ABC?

C. What factors, other than dollars, should hospital management consider before making the final decision?

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Answer #1

A. Outsourcing is basically the question of make or buy decision, the decision of whether the product shall be manufactured internally or from outside supplier.

B. Allocated fixed overhead is irrelevant cost for make or buy decision. Variable overhead changes with changes in labor. That means it is directly proportional to it.

Particulars

Make Internally

External supplier

Food costs

890,000

250*70*14*365

=894250

Labor

85,000

85000 (1-0.9)

=8500

Variable overhead

35,000

35000/85000 * 8500 = 3500

Cafeteria net income

(80,000)

80,000 +15%

= (92,000)

Net costs

930,000

814,.250

The hospital would be better off to outsource its food operation, as tit would benefit by $115,750 ($930,000 - $814,250)

C. Factors to consider would include

· improvement in food quality

· reliability of NIFS

· elimination of labor problems

· data validity in future years

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