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Companies are facing a great amount of change in every face of the operations today To remain competitive companies must keep
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a. ISO 9001:2008 - This provides an organisation with a quality management system so as to constantly meet the quality of the goods and services to be provided to the customers. It aslo provides quality specific requirements to adhere with statutory and regulatory requirement. Suzzane in her company has also taken up extensive continuous quality improvement to keep up with the competition.

b. Enterprise Resource Planning (ERP) System - ERP system is a software which integrates the day to day activities relating to business across the organisation. It works on real time basis. ERP system manages all the core processes of the organisation such as manufacturing, supply chain, production, financial system, etc. Here, Ying in his organisation has installed ERP for integrating data all across the organisation so that it enables them to be streamlined and respond quickly to changes as ERP works on real time basis.

c. The Sarbanes Oxley Act (SOX) - SOX was passed to protect the general users of financial report from fraudulent practices. SOX requires that an internal control report be annexed to financial report. It also requires to provide other compliance reports for the management and the users of the financial report. Here, Steve is working to ensure the effectiveness of internal controls and preparing various compliance reports for management to keep up with the change and the competition.

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