Question

You are the general manager of a large car dealership in Chicago. Although your dealership narrowly...

You are the general manager of a large car dealership in Chicago. Although your dealership narrowly escaped being closed last year, car and truck sales are still down. To remain profitable, you will need to cut the dealership’s budget by 20 percent.

Before you decide how and where to make the cuts, you want to have a meeting of all employees to share information about the dealership’s financial situation. You hope that this meeting will help you gain the employees’ support and prepare them for the difficult decisions the dealership will have to make in the next few months. You draft a message to all employees. The message contains an outline of the circumstances, and it also contains complicated financial information about the current situation. In the message, you also call a company meeting for Friday at 11:30 a.m.

Which is the most likely purpose for your message to the employees?

To motivate employees to work harder

To provide background information and prepare them for the meeting

To persuade older employees to take early retirement

The best channel for delivering the message you are drafting is

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Answer #1

The best channel of drafting this message would be email along with a call invite contained in that email.

The most likely purpose of sending an email to the employees is:

To provide background information to the employees and prepare them for the meeting.

- Email is an appropriate medium of providing and sharing information with the employees since informing each employee personally would not be feasible for the Managers as it leads to inefficiency.

- Thus, sending a meeting invite via email is the most suitable way to keeping the employees informed.

- In the meeting, the discussion can be done in detail with regard to the problem the organisation is facing and solutions can be bought by various employees.

- Thus, it would be easy for deciding the best possible way to come out of such a problem.

- After, the meeting, I i.e (General Manager) should send an email again to the employees containing the minutes of the meeting and mention the policy which will going to be implemented.

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